The Best Value for Outsourcing
SafeboxIQ was developed in 2011 by Cybersoft BPO in response to the growing need of mortgage brokers and bankers for a solution that is paperless, efficient, secure, and enables the flow of electronic documents to be properly coordinated, managed and organized for processing, distribution, storage, and retrieval, etc. Cybersoft BPO has been in the offshore outsourcing business for over 24+ years. From simple offshore data entry for clients in the United States, the company has evolved to doing complex , client-centric tasks and processes.
Our Unique Proposition
SafeboxIQ’s unique proposition is that it has combined Back Office support and Web-Based Applications to bring about best returns to the clients.
As the back office support, SafeboxIQ BPO shall examine, put together pages, categorize, verify and validate data, etc., on your behalf; thus freeing your mortgage professionals from these mundane tasks and give them more time to do what they do best; Sales can concentrate on customer relationship management and getting new clients, while Processors can focus on ensuring that the paperwork needed to put together the packages will result in high quality loans to stand the scrutiny of Underwriters, Lenders, etc.
SafeboxIQ Software applications, on the other hand, were developed to support mortgage professionals during Loan processing as well as in document management.
SafeboxIQ Detailed Features
IN LOAN ORIGINATION & PROCESSING
• Stacking Orders set up
• Document Uploading Tools
• Task Manager and Document Management Tools
• Data Capture and Analyses
• Document Deficiency Tracking
• Needs List Generation
• User & Guest Access Management
• Conversation Logs and Sticky Notes
• Cross-branch processing
• Stacking Order Status updates
• Manual and automatic assemblage of documents during creation of Initial Submissions, PTD, PTF, Closing & Funding packages
In Sales Status
Sales File Breakdown
Loan Officers' and
In Process Status
Submitted to Processing (STP)
Not Submitted to Lender
Processor File Breakdown
Branch Dashboard by Lenders
Created and Funded Loans